Privacy Policy

This Privacy Policy explains how ABM Global Data ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our website and services. By using ABM Global Data, you consent to the practices described in this policy.

1. Information We Collect

We collect the following categories of information:

• Account information: your name, email address, phone number, and password when you register.
• Transaction data: records of services purchased, amounts, phone numbers topped up, and transaction timestamps.
• Payment information: bank transfer references and card details (card numbers are processed by our payment gateway and are never stored on our servers).
• Usage data: IP address, browser type, device type, pages visited, and time spent on the platform.
• Communications: messages you send to our support team.

2. How We Use Your Data

We use your information to:

• Operate and deliver the services you request.
• Process payments and issue refunds.
• Maintain your transaction history and wallet balance.
• Send service-related notifications (e.g. transaction receipts, low-balance alerts).
• Respond to your support enquiries.
• Detect and prevent fraud or unauthorised activity.
• Improve our platform through usage analytics.

We do not sell your personal data for advertising purposes.

3. Sharing of Data

We may share your data with:

• Network operators and billers (e.g. MTN, Airtel, EKEDC) — to deliver the services you purchase. Only the minimum required data (such as a phone number or meter number) is shared.
• Payment processors — to handle card and bank transfer transactions securely.
• Legal authorities — if required to do so by law, court order, or regulatory obligation.

We do not share your data with marketing companies or unrelated third parties.

4. Data Storage & Security

Your data is stored on secure servers. We use industry-standard encryption (TLS/HTTPS) for all data in transit. Access to your personal data is restricted to authorised personnel only. While we take reasonable precautions, no system is completely secure and we cannot guarantee absolute security.

5. Data Retention

We retain your account and transaction data for as long as your account is active and for up to 7 years afterwards, to comply with financial record-keeping obligations under Nigerian law. You may request deletion of your account data at any time; however, transaction records required for regulatory compliance may be retained even after deletion.

6. Cookies

We use essential cookies to keep you logged in and to maintain your session. We may also use analytics cookies (e.g. to count visitors) to understand how the platform is used. You can disable cookies in your browser settings, but some features of the platform may not work correctly without them.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your account and associated data (subject to legal retention requirements).
• Withdraw consent to marketing communications at any time.
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your rights have been violated.

To exercise any of these rights, contact us at abmglobaldatasupport@gmail.com.

8. Children's Privacy

ABM Global Data is not directed at children under the age of 18. We do not knowingly collect personal data from anyone under 18. If you believe a minor has provided us with their data, please contact us and we will delete it promptly.

9. Third-Party Links

Our platform may contain links to third-party websites (e.g. app stores, payment gateways). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the platform after changes are published constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach us at:
Email: abmglobaldatasupport@gmail.com
Phone: 08081644511 / 08108109260
Address: Kano, Nigeria